MaxHealth
Tel : 
Ext : 
115 or 271
 Helplines
Mednet : 800-MAXNET
NAS/Neuron : 800-CALLMAX

Customer Care

Our Exclusive Customer Care

800Max Net Exclusive Customer Care, operated by MedNet Global Solutions, LLC.

How We Assist You

Prior approval

Fast support in obtaining medical approvals before your treatment.

Travel Certificates

Quick assistance for issuing travel insurance certificates when you need them.

Follow Up

Stay updated on your requests, approvals, or claims with timely status tracking.

General Queries

Get answers to your insurance questions from our Exclusive Customer Care team.

Benefit Limits

Know your plan coverage and medical limits anytime.

Reimbursement Claims

Hassle-free guidance for submitting and tracking your reimbursement claims.

Download Support Documents

You can check your MedNet network and download the list.

Your Health Insurance Guide

Download the HealthPass by MedNet App

HealthPass by mednet Mobile App – Simplifying your Healthcare Access. HealthPass by mednet mobile app has so much more to offer you than a digital access to your health insurance benefits and tracking all medical requests for you and your family members.