Our Story

MaxHealth started as a small insurance provider in the UAE market. With the determination of its dedicated and professional team, we flourished and stoodout in a short period of time.

Due to highly dedicated service, continous development of flexible products meeting the demands of our client, we were able to gain a significant client portfolio.

MaxHealth continues to improve the products/benefits while maintaining service level.

Meet the Team

Our multicultural team speaks several languages:
English, German, Arabic, Tagalog, Spanish, Hindi, Urdu, Punjabi, Malayalam, Tamil, Sinhala, Algerian and Farsi.

Our Core Values & Advantages

Driven by Heart

Everything is done by heart: our Management team is involved in day-to-day operations.

Reliable

As an owner-managed company, our decision-making process is fast and efficient.

Determined

Agile and flexible, we strive constantly to adapt our product offering to the UAE market.

Hero

We make sure that each customer’s needs are fully addressed.

Cashless access to medical facilities

Direct Billing across the large network range.

24/7 Emergency Service

Our multilingual assistance make recommendations and connections for any emergency.

Medical Evacuation & Repatriation

When deemed medically necessary, we will safely evacuate the member to the nearest qualified medical facility and/or provides transportation home.

Care of Minor Children

Should be your child unattended while you are facing a medical emergency, we will take in charge their return home or arrange a childcare.

Second Medical Opinion

You receive a documented second medical opinion on a complex medical condition, directly from a specialist working in a world-class medical institution.

Meet Your Health Insurance Heroes

The team that continuously striving to meet clients’ needs, improving the products/benefits and maintaining the service level.

Management

Sven Reinicke

Managing Partner

We are heroes because our team members contribute their passion every day to deliver highest level of service quality.

Sven Reinicke
Armin Shahbeik

Armin Shahbeik

Deputy Managing Partner

Being a Hero for me is courageous, determined, helpful and honest. As a team, we do client servicing with great passion day by day.

Operations Team

Khadidja Mahi Moussa

Team Leader Operations

We offer comprehensive, configurable healthcare services to meet the expectations and healthcare needs of our policy holders.

Khadidja Mahi Moussa
Jessica Cortez - Service manager

Jessica Cortez

Service Manager & Endorsement Supervisor

Hero for me is someone you can rely to. Someone you can trust and someone that stays true to what they promise. 

I believe our service at MaxHealth is exactly like this.

Eslam Ahmmad

Service Manager

At MaxHealth, we stand as your Health Insurance Hero, dedicated to providing unwavering support and protection for your well-being.

Raja Al Khatib
Aila Faith Chapman - Service Manager

Alvin Matilla

Service Manager

With MaxHealth, you’re not just a policyholder; you’re a valued member of our community, and your health is our top priority.

Pablo del Castillo Matellano

Service Manager

With MaxHealth, you can trust that your Health Insurance journey is in capable hands, backed by a team of dedicated professionals who are always here for you.

Carl Rastrullo - Production officer
Aila Faith Chapman - Service Manager

Rosalyn Rubinos

Service Officer

MaxHealth’s team works tirelessly to ensure you have access to the best healthcare resources, tailored to your needs.

Michelle Matibag

Service Officer

At MaxHealth, we focus on providing personalized, comprehensive health coverage, so you can feel confident in any situation

Aila Faith Chapman - Service Manager
Carl Rastrullo - Production officer

Carlou Rastrullo

Production Officer

We cater to all the needs of our policy holders.

Allan Caasi

Production Officer

At MaxHealth we always make sure that each client’s needs are met.

Khadidja Mahi Moussa
Khadidja Mahi Moussa

Bernadette Muca

Accountant

MaxHealth offers an extensive healthcare network and fast claims processing, ensuring smooth, hassle-free access to healthcare.

Broker Relations

Ron Kerish Dime

Broker Relations Manager

We make a difference in what we do to our business partners and to everyone who we are dealing with every day.

Carl Rastrullo - Production officer
Mohammed Askar

Mohammed Askar

Broker Relations Manager

At MaxHealth, we deliver what we have promised to our clients.

Ahmed Abu Salem

Broker Relations Manager

Choosing MaxHealth means choosing a partner committed to delivering personalized care and support at every stage of your Health Insurance journey.

Ron Kerish Dime

Quality / Medical Management

Mohammed Askar

Hebatallah Refai

Quality Service Manager

MaxHealth is a Health Insurance Provider that will connect me to the best health professionals and providers during times of need and will tailor an insurance product that suits my needs and requirements.

Abdalla Seif

After Sales Manager

At MaxHealth, we believe in proactive care, empowering you with the tools and resources to live a healthier, peaceful life.

Dr. Alan Navarro
Hebatallah Refai

Dr. Angelo Santos

Senior Medical Manager

We are not trying to be Spiderman, Superman or any of the Avengers that could save the world, however, we guarantee our clients and insured members that we reckon and do our job in Health Insurance industry seriously and value responsibility in making sure that health is protected and being taken care of.

Dr. Venita Aranha

Medical Manager

With MaxHealth, you get expert support and flexible solutions, making Health Insurance simple and reliable for you.

Hebatallah Refai

Business, Data & Claims Analysts

Hebatallah Refai

Dr. Alan Navarro

Data Analysis and Claims Manager

MaxHealth is a Medical Insurance coverage that is cost effective and yet comprehensive.

Abdulrahman Aboelkasem

Business /Data Analyst

We understand the importance of transparency and clarity when it comes to your Health Insurance. That’s why MaxHealth is dedicated to clear communication and easy accessibility.

Dr. Alan Navarro

Support Team

Hebatallah Refai

Karin Knauf

Business Manager

When I think of a “Health Insurance Hero,” I imagine a provider that goes above and beyond to serve its customers with integrity, compassion, and efficiency. It entails understanding the unique needs of businesses and individuals, offering tailored solutions, and guiding them through the complexities of health insurance.

Vince Guba

Marketing Executive

I believe that every Health Insurance Provider aims to give people a product/service that they deserve – a quality and reliable Health Insurance Policy. 

A helping hand to ensure that your needs are met. I believe that’s what MaxHealth stands for.

Raja Al Khatib
Vince Guba

Fawad Ikram

IT Engineer

When I hear “Your Health Insurance Hero,” it evokes the idea of a health insurance provider that goes above and beyond to protect and support individuals’ well-being.

A Health Insurance Hero would be a trusted partner, offering comprehensive coverage, personalized assistance, and exceptional care during times of need. I believe this is what MaxHealth stands to.

Abu Dhabi Operations

Wolfgang Petz

Branch Manager – Abu Dhabi

We provide solutions (product & service related) where others struggle.

Wolfgang Petz