Customer Care
Our Exclusive Customer Care
800CallMax Exclusive Customer Care, operated by Nas Neuron Health Services
How We Assist You
Prior approval
Get peace of mind knowing our customer care team helps you secure prior approvals, so your treatments are authorized and hassle-free.
Travel Certificates
Travel confidently with our help in obtaining medical travel certificates- ensuring your journeys are smooth, safe, and well-documented.
Follow Up
We don't just assist-you can count on us to follow up on your requests, keeping you updated every step of the way until everything's complete.
General Queries
Have questions? Our customer care experts are ready to assist you with clear answers and quick resolutions-anytime you need support.
Benefit Limits
Stay informed and make the most of your coverage. Our team helps you understand your benefit limits clearly, so there are no surprises later.
Reimbursement Claims
Get your reimbursements processed swiftly and seamlessly. Our support team guides you through every step for a smooth claim experience.
Here's How it Works
Download the HealthPass by MedNet App
Our app is for NAS and Neuron cardholders, offering key features and details about their Health Insurance.
Select app to download
