• MaxHealth

    Tel: +971 4 269 3030 (Ext. 115 or 271)
  • Helplines

    Mednet: 800-MAXNET
    NAS/Neuron: 04-317 8425
Broker Portal
NAS Neuron - Claim Admin Partner

NAS/NEURON Medical Service Process

The first thing to do when using your Health Insurance is to know if your provider is within or beyond your network.

Check network through the MyNas and MyNeuron App.

  • Download the MyNas or MyNeuron App
Download Apps
  • After registration select Networks
  • Search & select a provider
Download MyNas or MyNeuron App
App - Select Networks
App - Select Provider

Or you can check your network here

NAS NetworkNeuron Network

Once you confirm your network kindly follow these steps:

Medical Service Process Inside your network
Cashless Access
Medical Service Process Beyond your network
Reimbursement

How to access inside your network?

MyNas and MyNeuron App

Member Access to to NAS/Neuron Mobile App

Download the App and Sign Up:

Download Apps
Book Appointment NAS Neuron

Click on "Appointments"

Doctor Directory - Provider Directory - Booking Appointment.

Meet your doctor

Meet yor Doctor by clicking "Meet Doctor"

Download TruDoc
Confirmation message from NeuronAE

SMS Notification, e-Prescription & Medication Delivery from Rahtak

You will receive a SMS notification for your eprescription and medication delivery. Click on the link in the to sign in and confirm your order details.

soukare

Approval from your health insurance carrier

SouKare will seek approval from your health insurance carrier and contact you to confirm if any co-payment is required.

Receive your orders from MedNet

Medications to be delivered at your doorstep

Book your appointment with Maxhealth

Statisfied Member

How to go beyond your network?

NAS Neuron Mobile App
  • Select beneficiary
  • Select Country and Visiting Date
  • The member can upload supporting documents
  • Once all completed, check your details and click on "Submit" to proceed

Approval Handling Process

Approval Process MedNet NAS Neuron

24/7 Call Center Service

All members can call NAS/Neuron’s 24/7 Hotline for any concerns.
Track medical approval requests or any rejected/partially approved service.
Languages
  • English
  • Arabic
  • Hindi
  • Tagalog
Professional Expertise
  • Medical Doctors
  • Nurses
  • Physiotherapists
  • Pharmacists
Get in Touch with NAS
Get in Touch with Neuron

Download Documents

NAS Neuron

MyNas and MyNeuron Mobile Apps

Our mobile app is dedicated for NAS and Neuron cardholders. It provides access to useful functionalities and a range of information about their health insurance policies. It is also designed to enhance the member experience and to allow access to key features including.
  • eCard
  • Claims
  • Doctor & Provider Directory
  • ePrescription
  • Call Doctor
  • CMP
  • Track Approvals
  • Access Policy Information
Download MyNas now.
Apple App StoreGoogle Play Store
  • QR Code App Store
    MyNas App Store
  • QR Code Play Store
    MyNAS Google Playstore
Download MyNeuron now.
Apple App StoreGoogle Play Store
  • QR Code App Store
    MyNeuron App Store
  • QR Code Play Store
    MyNeuron Google Play Store

TruDoc App

TruDoc provides you 24/7 access to quality care from everywhere. Our interactive mobile application gives you immediate access to highly trained and licensed doctors, wellness experts and therapists who will assist you with your medical and wellness needs.

Also Mental Health Care, Teleconsultation, Chronic Medication Programm is part of TruDoc. Read more here.

  • Round the clock Access
  • Geographic Accessibility
  • Convenient Care
  • Ethical Care
  • True Care
  • Immediate Care

Download the TruDoc App now

Apple App StoreGoogle Play Store
  • QR Code App Store

    TrudocAppStore
  • QR Code Play Store

    TruDoc Google Playstore