Our Exclusive Helpline
At MaxHealth, your well being is our top priority.
That’s why we’re thrilled to introduce our brand-new, exclusive helpline:
Now, reaching out to us for all your Health Policy needs has never been easier.
Whether you have questions, require assistance, or need guidance,
our dedicated helpline is here to provide you with prompt and personalized support.
800-MAXNET can assist you with
MedNet Medical Service Process
The first thing to do when using your Health Insurance is to know if your provider is within or beyond your network.
Check network through the HealthPass by MedNet App.
- Download the HealthPass by MedNet App
Scan here or press the button below:
- After registration select Find a Provider
- Search & explore your Network
Or you can check your MedNet network here
Once you confirm your network kindly follow these steps:
How to access inside your network?
Member Access to HealthPass by Mednet Mobile App
Download the App and Sign Up:
Click on "Book / Manage Appointment"
You find it in the navigation under Doctor Directory - Provider Directory - Booking Appointment.
Meet yor Doctor at the facility or through the TruDoc App
SMS Notification, e-Prescription & Medication Delivery from Rahtak
You will receive a SMS notification for your eprescription and medication delivery. Click on the link in the to sign in and confirm your order details.
Fill out yor details to Rahtak
Medications to be delivered at your doorstep
How to go beyond your network?
- Consult a healthcare professional and settle your fees.
- Submit your claim through the mobile app or through the website
- Receive a notification regarding the progress of your claims
- If no additional documents required, you will receive your reimbursement payment.
Approval Handling Process
Download Support Documents
The HealthPass App by Mednet
Discover the HealthPass by MedNet
Introducing the latest innovation from MedNet, the HealthPass by mednet mobile app offers our members comprehensive digital access that allows them to generate E-cards for themselves and their dependents, locate nearby providers, access policy benefits and their balances.
HealthPass Member Journey Tutorial
HealthPass by mednet Mobile App – Simplifying your Healthcare Access. HealthPass by mednet mobile app has so much more to offer you than a digital access to your health insurance benefits and tracking all medical requests for you and your family members.
MedNet Chronic RX Refill Program
MedNet is proudly introducing an innovative digital solution to its members “MedNet Chronic Rx Refill Program“ where all members diagnosed with certain chronic diseases can benefit from that added value service.
MedNet next level Member Experience
As a proud Munich Re company, MedNet has introduced, throughout 2020, an exclusive bouquet of innovative services taking member experience to the next level! Despite it being a challenging year, our teams are committed to constantly develop new services.
MedNet Virtual Assistant
Enhancing our Member experience is one of our priority objectives, therefore we are introducing an amazing digital tool “MedNet Virtual Assistant” for the first time in the UAE and GCC market, in its new shape and accessible through various channels for your convenience.
Our new application allowing you to get your medicine delivered to your doorstep. After receiving your prescription, you will receive an SMS from RAHTAK. Simply follow the easy steps, sit back and wait for the doorbell to ring.
Download HealthPass by Mednet now
QR Code App Store
QR Code Play Store
TruDoc provides you 24/7 access to quality care from everywhere. Our interactive mobile application gives you immediate access to highly trained and licensed doctors, wellness experts and therapists who will assist you with your medical and wellness needs.
- Round the clock Access
- Geographic Accessibility
- Convenient Care
- Ethical Care
- True Care
- Immediate Care
Download the TruDoc App now
QR Code App Store
QR Code Play Store