Our Exclusive Customer Care
Eperience a seamless, fast, and efficient Health Insurance journey with our Exclusive Customer Care at 800MaxNet.
Now, reaching out to us for all your Health Policy needs has never been easier.
Whether you have questions, require assistance, or need guidance, our Exclusive Customer Care Team is here to provide you with prompt and personalized support.
800-MAXNET can assist you with
Prior Approval
Travel Certificates
General Queries
Benefit Limits
Follow Up
Internation Network Providers
Reimbursement Claims
MedNet Medical Service Process
The first thing to do when using your Health Insurance is to know if your provider is within or beyond your network.
Check network through the HealthPass by MedNet App.
- Download the HealthPass by MedNet App
Scan here or press the button below:
- After registration select Find a Provider
- Search & explore your Network
Or you can check your MedNet network here
Once you confirm your network kindly follow these steps:
How to access inside your network?
Member Access to HealthPass by Mednet Mobile App
Download the App and Sign Up:
Click on "Book / Manage Appointment"
You find it in the navigation under Doctor Directory - Provider Directory - Booking Appointment.
Meet yor Doctor at the facility or through the TruDoc App
SMS Notification, e-Prescription & Medication Delivery from Rahtak
You will receive a SMS notification for your eprescription and medication delivery. Click on the link in the to sign in and confirm your order details.
Fill out yor details to Rahtak
Medications to be delivered at your doorstep
Statisfied Member
How to go beyond your network?
- Consult a healthcare professional and settle your fees.
- Submit your claim through the mobile app or through the website
- Receive a notification regarding the progress of your claims
- If no additional documents required, you will receive your reimbursement payment.
Approval Handling Process
Download Support Documents
The HealthPass App by Mednet
Discover the HealthPass by MedNet
HealthPass Member Journey Tutorial
MedNet Chronic RX Refill Program
MedNet next level Member Experience
MedNet Virtual Assistant
Introducing RAHTAK
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TruDoc App
TruDoc provides you 24/7 access to quality care from everywhere. Our interactive mobile application gives you immediate access to highly trained and licensed doctors, wellness experts and therapists who will assist you with your medical and wellness needs.
Also Mental Health Care, Teleconsultation, Chronic Medication Programm is part of TruDoc. Read more here.
- Round the clock Access
- Geographic Accessibility
- Convenient Care
- Ethical Care
- True Care
- Immediate Care
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